Documentation

Get Lavenity live on your site

No SDKs or build steps. Create a workspace, add your domain, paste one line of code — the chat is live.

Quick start

1
Create a workspace
Sign up in the Lavenity dashboard and open your site settings.
2
Add your domain
Register the website where the widget should appear and copy your site ID.
3
Paste the snippet
Add the script before the closing body tag. The widget loads asynchronously and weighs ~4 KB.

index.html

<script src="https://chat.lavenity.com/widget.js" data-site="YOUR_SITE_ID" async></script>

Replace YOUR_SITE_ID with the value from Site settings. The script must load on an allowlisted domain.

Start for free

Product guides

Team inbox

All conversations land in one place. Filter open and closed threads, see presence, and reply together. Closing a conversation archives it without deleting history.

Roles & invites

Invite teammates by email. Owners manage sites, domains, and billing. Agents can open conversations, reply, and close threads.

Domains & allowlist

The widget only runs on domains you approve. Add both apex and www if you use both. Preview or staging hosts need their own entries.

Offline agents

Visitors can still write when nobody is online. Messages wait in history; agents reply when they return — the visitor sees the thread continue.

Snippet reference

src: https://chat.lavenity.com/widget.js — the bootstrap script. Keep the official URL.
data-site: Your site ID from the dashboard. Required. Identifies which workspace inbox receives messages.
async: Load without blocking page render. Recommended; leave it on.

Common questions

Can I use Lavenity on multiple websites?

Yes. Each website is a separate site in the dashboard with its own ID and domain allowlist. Plan limits apply to how many sites you can add.

Does the widget work with SPAs?

Yes. Paste the snippet once in your root HTML (or layout). The bootstrap mounts the iframe; client-side route changes do not require reinstalling it.

Where is conversation data stored?

Messages are stored in Lavenity infrastructure in the EU. For visitor chat data on your site, you are the controller and we act as processor — see the Privacy Policy and your DPA.

How do I remove the Lavenity badge?

The free Start plan shows a small badge on the widget. Paid Team and Business plans remove branding.

Start the conversation today

A free plan and a 5-minute setup — and your customers never wait days for an answer again.

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