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Quicker answers, better customer experiences
Be there around the clock and resolve common questions instantly, so customers get help without waiting and your team can focus on the conversations that need them.
AI-powered support that keepscustomers moving forward.
An AI-first helpdesk with live chat, one shared inbox, and the tools your whole team needs to resolve customer conversations faster.
Features
Everything your team needs to deliver better support
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Customer context, always within reach
Keep leads, customer details, and past conversations together in a built-in CRM. Every reply starts with the full context, making support more personal from the first message.
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AI that makes every agent faster
Use smart replies, automatic summaries, writing tools, and a support copilot trained on your content. Help your team handle more conversations with less effort.
For support teams
Resolve more conversations without losing the human touch
Lavenity brings AI assistance, live chat, customer history, and your whole team into one helpdesk. Customers get fast answers, while complex questions reach a person with the full story attached.
AI-assisted reply
A complete answer, drafted in secondsUse your policies and past conversations to write an accurate reply, then review, edit, and send it with one click.
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AI answers with a human handoff
Handle repeat questions instantly from your support content. When an issue needs judgment, your team gets the conversation, summary, and history—not a blank ticket.
Shared inbox
Every conversation has a clear next stepUnread, assigned, and open conversations stay visible so the right teammate can act before the customer has to follow up.
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One inbox for the whole team
Assign ownership, see who is replying, use saved responses, and close resolved conversations. No duplicate answers and no customer lost between tabs.
Customer context
Know who you are helping before you replySee the customer record and complete conversation history without leaving the inbox or asking them to repeat themselves.
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Customer context beside every reply
Keep contact details, company data, notes, and previous conversations on the same screen, so every answer is personal and informed.
<50 ms
message delivery
99.9%
service uptime
~4 KB
widget footprint on your site
5 min
from sign-up to first chat
Start the conversation today
A free plan and a 5-minute setup — and your customers never wait days for an answer again.