Lavenity 1.0: real-time chat, read receipts and a shared team inboxSee what's new

New · Lavenity 1.0 is here

Talk to your customers in real time — right on your website

Lavenity is a lightweight chat widget for your site and a shared inbox for your team. A visitor writes — you reply instantly: no email threads, no tickets, no waiting.

  • No credit card required
  • Live in 5 minutes
  • Free plan forever

Olena · Lavenity Support

usually replies in ~1 min

Hi there! 👋 I'm right here — ask me anything.

Hi! I can't find my order #1042 😕

Read · just now

Checking… Found it: the courier arrives tomorrow by 12:00 🚚

Type a message…

Features

Everything you need to answer fast

No tickets, no queues. Just a live conversation — with everything you know from your favourite messengers.

Real-time, no refreshes

Messages fly over WebSocket and appear instantly — no page reloads, no email delays.

Statuses like in messengers

Sent, delivered, read: ··· → ✓ → ✓✓. Your customer always knows they've been heard.

“Agent is typing…”

A live typing indicator on both sides removes the anxiety of waiting and keeps visitors in the conversation.

History that survives

Conversations survive reloads and return visits: the visitor picks up right where they left off.

Resilient to going offline

Connection dropped? Messages wait in an outbox and are sent without duplicates as soon as the network is back.

Secure by default

The chat is isolated in an iframe on our origin: your site's scripts never see the conversation. Strict CSP and rate limiting.

Product

One tool for the whole conversation

From the bubble on your site to the team inbox: everything to answer while the customer is still on the page.

Guest #1042 online

typing…

Hi! I can't find my order #1042 😕

Checking… Found it: the courier arrives tomorrow by 12:00 🚚

Reply…

For your team

An inbox where nothing gets lost

All conversations from all your websites in one place. Reply together, see who is online right now, and close threads when they're resolved.

  • Unread counters and open/closed filters
  • Visitor presence and live “typing…”
  • Owner and agent roles, teammate invites
  • Site and domain settings without a developer
index.html
<script src="https://chat.lavenity.com/widget.js" data-site="YOUR_SITE_ID" async></script>

Setup

One line of code — chat is live

No SDKs, builds or dependencies. Paste the snippet before the closing body tag — the widget weighs ~4 KB and never slows your page down.

  1. 1Sign upCreate a workspace in the Lavenity dashboard
  2. 2Add your domainRegister your site in the settings and get a site ID
  3. 3Paste the snippetCopy the line below into your site — the chat just works

<50 ms

message delivery

99.9%

service uptime

~4 KB

widget footprint on your site

5 min

from sign-up to first chat

Testimonials

Teams already talk through Lavenity

Set up in one evening. The best part is read receipts: customers stopped duplicating questions across every channel at once.

Ostap Tkach

Co-founder, NovaShop

The widget is lightweight and never touches our JS. The iframe and CSP security model passed our audit without a single remark.

Iryna Solovei

CTO, FinePay

Pricing

Fair prices that grow with you

Start for free — upgrade when your team needs more room.

MonthlyYearly −20%
Most popular

Start

For side projects and your first customers

$0/mo

  • 1 website
  • 2 agents
  • 30-day conversation history
  • Real-time widget with all statuses
  • “Lavenity” badge on the widget
Start for free
Coming soon

Team

For growing support teams

$25/mo

  • 5 websites
  • 10 agents
  • Full conversation history
  • No Lavenity branding
  • Team roles and invites
  • Priority support
Coming soon

Business

For companies with SLA and security requirements

Custom

  • Unlimited websites and agents
  • Guaranteed 99.9% SLA
  • SSO and access audit
  • Dedicated infrastructure
  • Personal manager

Paid plans are temporarily unavailable. The free Start plan is ready to use.

FAQ

Frequently asked questions

How do I install Lavenity on my website?
Paste a single snippet line before the closing body tag — on any website, from WordPress to your own framework. You'll find the site ID in the dashboard after signing up.
Will the widget slow my site down?
No. The script weighs ~4 KB, loads asynchronously and never blocks page rendering. The chat itself lives in an iframe and doesn't interfere with your code or styles.
How secure is it?
Conversations are isolated in an iframe on our domain — your site's scripts can't see them. The widget only works on domains from your allowlist, messages are protected with signed tokens, and abuse is stopped by rate limiting.
What happens when all agents are offline?
Visitors can still write: messages are saved to the conversation history, and your team replies as soon as they're back online.
Is there a free plan?
Yes, Start is free forever: 1 website, 2 agents and the full real-time feature set. No credit card required to sign up.
How do I invite my team?
Open the Team section in the dashboard and send an invite to a colleague's email. Owner and agent roles separate access to settings and conversations.

Start the conversation today

A free plan and a 5-minute setup — and your customers never wait days for an answer again.