Lavenity 1.0: real-time chat, read receipts and a shared team inboxSee what's new

AI-powered support that keepscustomers moving forward.

An AI-first helpdesk with live chat, one shared inbox, and the tools your whole team needs to resolve customer conversations faster.

Agent inbox demo

Ven AI improves and formats replies as you type, finds the right knowledge for each customer question, and brings every channel together in one intuitive workspace.

Ven AI Agent

Meet the AI support agent that talks with your customers

Ven welcomes every new conversation, understands the question, and gives customers helpful answers instantly—using the support knowledge you trust.

Ven AI stays in the conversation from the first question to the next useful step. It handles everyday requests around the clock, keeps every answer grounded in your connected knowledge, and hands the conversation to a teammate with full context whenever human judgment is the better path.

One inbox for every channel. One AI copilot for every agent.

Keep the whole support operation connected, whether the customer is talking to Ven or a teammate.

Lavenity shared inbox bringing customer conversations into one workspace

Omnichannel support in one shared inbox. Bring website chat, Instagram, Facebook Messenger, WhatsApp, Telegram, Discord, Slack, SMS, and email into one queue. Assign conversations, preserve customer context, and reply in the channel each customer already uses.

Lavenity inbox with a Ven AI reply suggestion and relevant sources

A personal AI assistant for every support agent. Ven works beside your team in the dashboard, finding relevant knowledge and drafting accurate replies for each conversation. Agents troubleshoot faster, verify the source, refine the answer, and stay in control before anything is sent.

Start the conversation today

A free plan and a 5-minute setup — and your customers never wait days for an answer again.