Lavenity 1.0 is the first public release of our live-chat product: a lightweight widget for your website and a shared inbox for the team that answers.
Messages travel over WebSocket and appear without a refresh. Visitors and agents both see sent → delivered → read, plus a live “typing…” indicator so the conversation feels present.
History survives reloads and return visits. If the network drops, outbound messages wait in an outbox and send without duplicates when connectivity returns.
On the team side, every conversation from every site lands in one inbox. Filter open and closed threads, see who is online, invite teammates, and close chats when they are resolved.
Security stays in the default path: the chat UI is isolated in an iframe on our origin, visitor sessions use signed tokens, and the widget only loads on domains you allowlist.
If you already have a workspace, nothing changes in how you install the snippet. New teams can start on the free plan and be live in about five minutes.