The Crisp alternative that does not cap your team or your AI
Crisp prices per workspace too — but the seat caps are hard and the AI allowance is bundled with no published overage. Lavenity publishes both the seat add-on and the per-reply rate.
Why teams look for a Crisp alternative
Crisp made per-workspace pricing normal in this category, and that is genuinely better than paying per seat. The limits show up at the edges: each plan carries a hard agent cap, only the top plan sells extra seats, AI usage is bundled as an allowance rather than metered transparently, and every additional brand needs its own subscription.
Lavenity keeps the workspace model and removes the cliffs. Growth covers ten teammates and Scale has no seat limit at all; extra teammates on the lower plans are a published $10 per month each. Autonomous AI replies are included — 1,000 on Growth, 2,500 on Scale — and additional volume costs a published $0.085 per reply rather than an upgrade to the next tier.
See what Crisp really costs
Drag the sliders to size it for your team.
Lavenity Growth
$71/mo
$71 base · 10 teammates · AI included
Crisp
$95/mo
Essentials plan · AI bundled and capped
Priced on the Crisp Mini → Plus plan at annual billing.
You save$24/mo · 25% less with Lavenity
Crisp is priced here per workspace at about $45 for Mini (4 seats), $95 for Essentials (10 seats) and $295 for Plus (extra seats about $10 each). Crisp bundles AI usage into the plan without a published overage rate, so the AI slider only moves the Lavenity column. Both columns use published list prices in US dollars at annual billing, reviewed on August 2, 2026. Lavenity is also sold in EUR and UAH.
Three reasons teams move from Crisp
Seat caps force plan jumps
Adding an eleventh teammate should not mean tripling the bill. Lavenity sells extra teammates for $10 per month, and Scale removes the limit entirely.
AI you can actually forecast
Included volume plus a published $0.085 per additional reply, with notifications at 70%, 90% and 100% of your monthly allowance and an optional usage cap.
Answers grounded in your content
Ven answers from your knowledge base with multi-source citations and hands off to a teammate with full context when it should not answer.
Lavenity vs Crisp, line by line
Two per-workspace products with very different behaviour once you grow.
| What you are comparing | Lavenity | Crisp |
|---|---|---|
| Pricing model | Per workspace, from $27/mo | Per workspace, about $45–$295/mo |
| Teammates | 3 / 10 / unlimited, extra seats $10 each | Hard caps per plan; extra seats only on the top plan |
| AI agent pricing | 1,000–2,500 replies included, then $0.085 each | Bundled allowance, no published overage rate |
| AI help for teammates | AI Assist and AI Compose included from Growth | AI features gated and limited by plan |
| Channels | Website chat, email, Telegram, Instagram Direct | Wide channel list including WhatsApp and social |
| Multiple brands | Additional workspaces from $27/mo | Each workspace billed separately |
| Reporting | Response, resolution, AI performance and handoff reports | Analytics on higher plans |
| Channel breadth | Fewer channels today, more on the roadmap | Broader channel coverage out of the box |
Moving off Crisp
Same shape of product, so the switch is mostly a widget swap.
Swap the widget
Replace the Crisp script with the Lavenity one. Website chat lands in the shared inbox from the first visitor.
Rebuild answers, not flows
Instead of scripting bot scenarios, point Ven at your knowledge base and preview its answers before it replies to anyone.
Reconnect the channels
Add your support email address, Telegram and Instagram Direct so nothing lands outside the queue.
Switching from Crisp
What is the best Crisp alternative in 2026?
If you like Crisp's per-workspace pricing but keep hitting its seat caps or its AI limits, Lavenity is the closest structural match: workspace pricing from $27 per month, ten teammates on Growth, unlimited on Scale, and autonomous AI replies included with a published overage rate.
Is Lavenity cheaper than Crisp?
At small team sizes Crisp Mini is cheaper on paper. The comparison changes once you need more seats or real AI volume: Crisp's caps push you to the next plan, while Lavenity adds teammates for $10 each and meters AI at $0.085 per reply. The calculator above shows both at your numbers.
How much does Crisp cost in 2026?
Crisp publishes per-workspace plans: Mini at around $45 per month for up to four agents, Essentials at around $95 per month for up to ten, and Plus at around $295 per month with extra seats at roughly $10 each. Every workspace is billed separately, so multiple brands multiply the cost.
Does Lavenity have an AI agent like Crisp's?
Yes, and it is metered transparently. Ven AI Agent answers customers autonomously from your knowledge base, works in multiple languages, respects a configurable tone and length, and hands off to a teammate with context. Your plan includes 1,000 or 2,500 replies per month, then $0.085 per additional reply.
Can Lavenity replace Crisp?
For website chat, email, Telegram and Instagram Direct support with an AI agent, yes. If your customers reach you mainly on WhatsApp or channels Lavenity has not connected yet, check the channel list first — breadth is one place where Crisp is currently ahead.
What does Crisp do that Lavenity does not?
Crisp connects a wider set of channels out of the box and ships scripted chatbot scenarios. Lavenity's omnichannel inbox, public help center and API access are on the roadmap and marked coming soon rather than presented as available.
How long does it take to migrate from Crisp?
Usually under a day. The widget is a single script tag, the knowledge base takes the articles you already wrote, and each channel connects in minutes. The 14-day trial needs no card, so you can run both widgets on a staging site first.
What happens when I add an eleventh teammate?
On Growth you add teammates for $10 per month each, up to twenty; beyond that Scale removes the seat limit entirely. There is no forced jump to a plan several times the price just to seat one more person.
Keep the workspace model. Remove the hidden cliffs.
Scale teammates and AI with published add-ons instead of hard caps and forced plan jumps.